Frequently Asked Questions
Everything you need to know about protecting your tech.
Are Catalyst cases compatible with wireless charging?
Yes, all our cases are designed with high-grade, thin-profile materials that allow for seamless Qi and MagSafe wireless charging without needing to remove the case.
What kind of drop protection do your cases offer?
Our cases are military-grade certified (MIL-STD-810G), providing superior impact resistance for drops up to 10 feet (3 meters) by utilizing proprietary shock-absorbing polymers.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need protection immediately.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do the cases come with a warranty?
Every Catalyst case includes a 12-month limited warranty that covers any manufacturing defects in materials or workmanship from the date of purchase.
Can I use a screen protector with your cases?
Our cases are designed to be compatible with most third-party tempered glass screen protectors, though we recommend using Catalyst branded protectors for the most precise fit.